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Blast Email Attachment

I sent out an email blast using the ProFusion Mailer with a PDF document attachment and no one was able to open the document. Do you know how we can fix this problem?
Attachments: NMEATheBusinessOwnerMarApr10.pdf   


Message Log (most current on top)

3/2/2010 12:17 PM
reynoldsrj
The problem was that the PDF you were trying to attach had a file name that was too long. You should have received the pop-up error message (attached) when you attempted to upload the PDF. The mailer will still allow for the file to be uploaded, however, it will not open in many email clients, like Outlook. If you rename the file to something less than 30 characters you should be able to attach and send it without any issues.

Please let me know if you have any questions.

Thanks,
Patrice

 


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