If you host email with us, you can login to your webmail account and add a user name or domain name to your trusted senders list. Adding someone to this list means that email coming from that user or domain will reach your inbox even if the content would have otherwise been marked as spam or sent to your server junk mail folder (learn how to check your server junk mail in this video).
Watch this short video to learn how to add a user to your trusted senders list on Smartermail.